:root{--ink:#233127;--muted:#708075;--paper:#f3f5ef;--card:#fff;--line:#dfe5dc;--green:#91b413;--green-dark:#496715;--lime:#b4d700;--rust:#aa5d43;--orange:#e89042;--red:#d95d54;--blue:#4c7d9b;--shadow:0 15px 45px rgba(47,68,45,.09)}
*{box-sizing:border-box}body{margin:0;background:var(--paper);color:var(--ink);font-family:'DM Sans',sans-serif;font-size:14px}.app-shell{display:grid;grid-template-columns:228px minmax(0,1fr);min-height:100vh}.sidebar{background:#26352a;color:#eaf0e5;padding:24px 16px;display:flex;flex-direction:column;position:sticky;top:0;height:100vh;z-index:20}.brand{display:flex;align-items:center;gap:12px;padding:0 8px 28px}.brand img{width:132px;height:auto;display:block}.brand span{display:none}.sidebar nav,.nav-section{display:grid;gap:5px}.nav-section{margin-top:28px}.nav-section small{font:700 10px Manrope;letter-spacing:.14em;color:#8fa092;padding:0 12px 8px}.nav-item{width:100%;border:0;background:none;color:#b9c6bb;border-radius:10px;padding:11px 12px;display:grid;grid-template-columns:22px 1fr auto;align-items:center;text-align:left;gap:7px;font:600 13px 'DM Sans';cursor:pointer}.nav-item:hover,.nav-item.active{background:#3b4d3e;color:white}.nav-item.active{box-shadow:inset 3px 0 var(--lime)}.nav-item b{font-size:10px;background:#5a6b5c;border-radius:10px;padding:2px 6px}.nav-item.active b{background:var(--lime);color:#28351f}.nav-icon{font-size:17px;color:#aebaaa}.sidebar-foot{margin-top:auto;background:#314233;border:1px solid #445748;border-radius:12px;padding:12px;display:flex;gap:9px;align-items:flex-start}.sidebar-foot strong,.sidebar-foot small{display:block}.sidebar-foot strong{font-size:11px}.sidebar-foot small{font-size:10px;color:#9fb0a1;margin-top:3px}.sync-dot{width:8px;height:8px;background:#aeca1a;border-radius:50%;box-shadow:0 0 0 4px rgba(174,202,26,.12);margin-top:3px}
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.view{display:none;padding:36px 32px 42px;max-width:1600px;margin:auto}.view.active{display:block}.page-head{display:flex;justify-content:space-between;align-items:flex-end;margin-bottom:27px}.eyebrow{font:700 10px Manrope;letter-spacing:.13em;color:#82906f;text-transform:uppercase;margin:0 0 8px}.page-head h1{font:800 29px Manrope;letter-spacing:-.04em;margin:0}.page-head p:not(.eyebrow){margin:7px 0 0;color:var(--muted)}button{font-family:inherit}.primary{border:0;background:var(--green-dark);color:white;border-radius:10px;padding:11px 17px;font-weight:700;cursor:pointer;box-shadow:0 6px 16px rgba(73,103,21,.15)}.primary:hover{background:#3c5810}.stats{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin-bottom:20px}.stats article{background:var(--card);border:1px solid var(--line);border-radius:14px;padding:17px;display:flex;align-items:center;gap:13px}.stat-icon{width:37px;height:37px;border-radius:10px;display:grid;place-items:center;font-weight:800}.stat-icon.urgent{background:#fbe7e3;color:var(--red)}.stat-icon.wait{background:#fff0dc;color:#d48732}.stat-icon.done{background:#e8f0d1;color:#6b8611}.stat-icon.csat{background:#e4edf2;color:#46738b}.stats small,.stats strong,.stats em{display:block}.stats small{color:var(--muted);font-size:10px;font-weight:700;text-transform:uppercase;letter-spacing:.07em}.stats strong{font:800 22px Manrope;margin:2px 0}.stats em{font-style:normal;font-size:10px;color:#89958d}
.workspace{display:grid;grid-template-columns:minmax(360px,.9fr) minmax(480px,1.2fr);background:white;border:1px solid var(--line);border-radius:16px;min-height:570px;overflow:hidden;box-shadow:var(--shadow)}.inbox-panel{border-right:1px solid var(--line);min-width:0}.panel-head{padding:18px 18px 14px;display:flex;justify-content:space-between;align-items:center}.panel-head>div{display:flex;align-items:baseline;gap:10px}.panel-head h2{font:800 17px Manrope;margin:0}.panel-head span{font-size:11px;color:var(--muted)}.filter-btn{border:1px solid var(--line);background:white;border-radius:8px;padding:7px 10px;font-weight:600;color:#5b675d}.tabs{display:flex;padding:0 18px;border-bottom:1px solid var(--line);gap:20px}.tabs button{border:0;background:none;padding:9px 0 12px;color:var(--muted);font-weight:600;cursor:pointer;border-bottom:2px solid transparent}.tabs button.active{color:var(--green-dark);border-color:var(--green)}.tabs b{font-size:9px;background:#eef1eb;padding:2px 5px;border-radius:8px}.case-item{padding:15px 18px;border-bottom:1px solid #edf0eb;display:grid;grid-template-columns:38px 1fr auto;gap:11px;cursor:pointer;position:relative}.case-item:hover,.case-item.active{background:#f6f8f1}.case-item.active:before{content:"";position:absolute;left:0;top:0;bottom:0;width:3px;background:var(--green)}.source-icon{width:37px;height:37px;border-radius:10px;display:grid;place-items:center;font-weight:800;font-size:12px}.source-icon.allegro{background:#fff0e7;color:#df6a1f}.source-icon.mail{background:#e7f0f4;color:#477a91}.source-icon.phone{background:#e9efd9;color:#708819}.source-icon.return{background:#f3e7ee;color:#98617d}.case-top{display:flex;justify-content:space-between;gap:8px}.case-top strong{font-size:13px}.case-top time{font-size:10px;color:#8a958b;white-space:nowrap}.case-subject{font-weight:600;margin:4px 0;color:#435047}.case-preview{font-size:11px;color:#88938a;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:260px}.case-meta{display:flex;gap:7px;align-items:center;margin-top:8px}.tag{font-size:9px;padding:3px 7px;border-radius:9px;background:#eef1eb;color:#657267;font-weight:700}.tag.urgent{background:#fde5e1;color:#bd4b43}.unread{width:7px;height:7px;background:var(--green);border-radius:50%;margin-top:5px}.detail-panel{padding:0;min-width:0}.customer-head{padding:19px 22px;border-bottom:1px solid var(--line);display:flex;justify-content:space-between;align-items:center}.customer-id{display:flex;gap:11px;align-items:center}.customer-avatar{width:42px;height:42px;border-radius:12px;background:#eef2e5;color:#5c7124;display:grid;place-items:center;font:800 15px Manrope}.customer-id h3{margin:0;font:800 16px Manrope}.customer-id p{margin:4px 0 0;color:var(--muted);font-size:11px}.customer-actions{display:flex;gap:7px}.customer-actions button{border:1px solid var(--line);background:#fff;border-radius:8px;padding:7px 9px;cursor:pointer}.detail-scroll{padding:20px 22px}.subject-row{display:flex;justify-content:space-between;gap:14px;align-items:flex-start}.subject-row h2{font:800 19px Manrope;margin:0}.order-chip{font-size:10px;background:#f1f5e7;color:#587016;padding:5px 8px;border-radius:9px;white-space:nowrap}.timeline{border-left:2px solid #e6ebe3;margin:25px 0 20px 10px;padding-left:21px}.event{position:relative;margin-bottom:20px}.event:before{content:"";position:absolute;width:9px;height:9px;background:#b4c397;border:3px solid white;box-shadow:0 0 0 1px #d9e0d4;border-radius:50%;left:-27px;top:3px}.event.current:before{background:var(--green)}.event-head{display:flex;justify-content:space-between;font-size:11px}.event-head strong{color:#3f4d42}.event-head time{color:#929c94}.event p{font-size:12px;line-height:1.55;color:#66736a;margin:6px 0}.attachment{display:inline-flex;background:#f3f5f1;border:1px solid var(--line);border-radius:7px;padding:6px 9px;font-size:10px}.composer{background:#f7f9f5;border:1px solid var(--line);border-radius:11px;padding:12px}.composer textarea{width:100%;min-height:76px;resize:vertical;border:0;background:transparent;outline:0;font:13px 'DM Sans'}.composer-foot{display:flex;justify-content:space-between;align-items:center}.composer-tools{display:flex;gap:6px}.composer-tools button{border:0;background:transparent;color:#748078}.send-btn{border:0;background:var(--green-dark);color:white;border-radius:8px;padding:8px 14px;font-weight:700}.context-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:8px;margin:16px 0}.context-grid div{border:1px solid var(--line);border-radius:9px;padding:9px}.context-grid small,.context-grid strong{display:block}.context-grid small{font-size:9px;color:#8b958d;text-transform:uppercase}.context-grid strong{font-size:11px;margin-top:3px}
.integration-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:14px}.integration-card,.role-card,.settings-card,.table-card,.call-card{background:white;border:1px solid var(--line);border-radius:14px;padding:20px}.integration-top{display:flex;justify-content:space-between;align-items:flex-start}.integration-name{display:flex;gap:12px}.integration-logo{width:40px;height:40px;border-radius:10px;background:#f0f3ec;display:grid;place-items:center;font-weight:800}.integration-name h3{margin:0;font:800 15px Manrope}.integration-name p{margin:4px 0 0;color:var(--muted);font-size:11px}.status-pill{font-size:9px;font-weight:800;border-radius:9px;padding:5px 8px}.status-pill.ready{background:#e8f1d1;color:#5a7214}.status-pill.verify{background:#fff0da;color:#a56827}.status-pill.planned,.status-pill.pilot{background:#e8eef2;color:#517185}.integration-card ul{margin:17px 0 0;padding:14px 0 0;border-top:1px solid var(--line);list-style:none;display:grid;gap:7px}.integration-card li{font-size:11px;color:#68746c}.integration-card li:before{content:"✓";color:#85a319;margin-right:7px;font-weight:800}.note-card{margin-top:16px;background:#f0f5e6;border:1px solid #dbe6c2;border-radius:12px;padding:16px;display:flex;gap:13px}.note-card>span{width:25px;height:25px;border-radius:50%;background:#d9e6b9;display:grid;place-items:center;color:#597317;font-weight:800}.note-card strong{font-size:12px}.note-card p{margin:5px 0 0;font-size:11px;color:#65705e;line-height:1.5}.role-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:14px}.role-card h3{font:800 14px Manrope;margin:10px 0 6px}.role-card p{font-size:11px;color:var(--muted);min-height:46px}.role-card ul{padding-left:16px;font-size:10px;color:#657067;line-height:1.7}.settings-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:14px}.settings-card h3{font:800 15px Manrope;margin:0 0 14px}.field-row{display:flex;align-items:center;justify-content:space-between;padding:10px 0;border-top:1px solid #edf0eb}.field-row label{font-size:11px;font-weight:600}.field-row select,.field-row input{border:1px solid var(--line);border-radius:7px;padding:7px;background:#fff}.toggle{width:38px;height:21px;background:#cbd3ca;border-radius:20px;position:relative;cursor:pointer}.toggle.on{background:var(--green)}.toggle:after{content:"";position:absolute;width:15px;height:15px;background:white;border-radius:50%;top:3px;left:3px;transition:.2s}.toggle.on:after{left:20px}.call-layout{display:grid;grid-template-columns:1fr 1fr;gap:15px}.call-card h3{margin:0 0 12px;font:800 15px Manrope}.legal-checks{display:grid;gap:9px}.legal-checks div{display:flex;gap:8px;font-size:11px;color:#657067}.legal-checks span{color:#789316}.table-card{overflow:auto}.data-table{width:100%;border-collapse:collapse}.data-table th{text-align:left;font-size:9px;color:#819083;text-transform:uppercase;letter-spacing:.07em;padding:10px;border-bottom:1px solid var(--line)}.data-table td{padding:13px 10px;border-bottom:1px solid #edf0eb;font-size:11px}.data-table tr:hover{background:#f7f9f5}.modal{position:fixed;inset:0;background:rgba(27,40,30,.35);display:none;place-items:center;z-index:50;padding:20px}.modal.open{display:grid}.modal-card{background:white;border-radius:17px;padding:25px;width:min(520px,100%);box-shadow:0 24px 80px rgba(30,40,30,.25);position:relative}.modal-close{position:absolute;right:14px;top:11px;border:0;background:none;font-size:25px;color:#778279}.modal-card h2{font:800 21px Manrope;margin:0 0 8px}.modal-card p{color:var(--muted);line-height:1.55}.modal-form{display:grid;gap:12px;margin-top:17px}.modal-form label{font-size:11px;font-weight:700}.modal-form input,.modal-form select,.modal-form textarea{width:100%;margin-top:5px;border:1px solid var(--line);border-radius:9px;padding:10px;font:12px 'DM Sans'}.toast{position:fixed;right:25px;bottom:25px;background:#26352a;color:white;border-radius:10px;padding:12px 16px;opacity:0;transform:translateY(8px);transition:.25s;z-index:70;font-size:12px}.toast.show{opacity:1;transform:none}.hidden{display:none!important}
@media(max-width:1050px){.stats{grid-template-columns:repeat(2,1fr)}.workspace{grid-template-columns:1fr}.detail-panel{display:none}.detail-panel.mobile-open{display:block;position:fixed;inset:72px 0 0 0;background:white;z-index:25;overflow:auto}.integration-grid,.settings-grid{grid-template-columns:1fr}.role-grid{grid-template-columns:repeat(2,1fr)}}
@media(max-width:760px){.app-shell{display:block}.sidebar{position:fixed;left:-250px;transition:.25s;width:228px}.sidebar.open{left:0;box-shadow:15px 0 40px rgba(0,0,0,.2)}.topbar{padding:0 16px}.mobile-menu{display:block;border:0;background:transparent;font-size:20px}.search{width:auto;flex:1;margin:0 12px}.search kbd,.role-switch label,.icon-btn{display:none}.view{padding:24px 16px}.page-head{align-items:flex-start;gap:16px}.stats{grid-template-columns:1fr 1fr}.stats article{padding:13px}.workspace{min-height:500px}.integration-grid,.role-grid,.settings-grid,.call-layout{grid-template-columns:1fr}.customer-head,.detail-scroll{padding-left:16px;padding-right:16px}}
@media(max-width:480px){.stats{grid-template-columns:1fr}.page-head h1{font-size:24px}.page-head .primary{padding:10px;font-size:11px}.role-switch select{max-width:115px}.context-grid{grid-template-columns:1fr}.brand img{width:128px}}
.login-screen{position:fixed;inset:0;z-index:100;background:#eef2e6;display:grid;grid-template-columns:1.15fr .85fr}.login-screen.closed{display:none}.login-visual{background:linear-gradient(145deg,#26352a,#40583b);padding:9vh 7vw;color:white;display:flex;flex-direction:column;justify-content:space-between;position:relative;overflow:hidden}.login-visual:after{content:"";position:absolute;width:420px;height:420px;border:100px solid rgba(180,215,0,.08);border-radius:50%;right:-170px;bottom:-190px}.login-visual img{width:min(270px,60%);height:auto}.login-visual p{font:700 11px Manrope;letter-spacing:.17em;color:#b6ce72}.login-visual h1{font:800 clamp(34px,4.4vw,66px) Manrope;letter-spacing:-.05em;line-height:1.04;margin:10px 0 20px}.login-visual span{color:#c9d5c7;line-height:1.6;display:block;max-width:520px}.login-card{align-self:center;justify-self:center;width:min(380px,80%);display:grid;gap:13px}.login-card .login-mark{width:45px;height:45px;background:var(--green-dark);color:white;border-radius:13px;display:grid;place-items:center;font:800 20px Manrope}.login-card h2{font:800 28px Manrope;margin:0}.login-card>p:not(.eyebrow){color:var(--muted);margin:-4px 0 10px}.login-card label{font-size:11px;font-weight:700}.login-card input{display:block;width:100%;border:1px solid var(--line);background:white;border-radius:10px;padding:12px;margin-top:6px;font:13px 'DM Sans'}.login-card button{margin-top:6px}.login-card small{text-align:center;color:#879287;margin-top:5px}@media(max-width:760px){.login-screen{grid-template-columns:1fr}.login-visual{display:none}}
.ai-layout{display:grid;grid-template-columns:.8fr 1.2fr;gap:15px}.ai-context,.ai-draft{background:#fff;border:1px solid var(--line);border-radius:15px;padding:22px}.ai-context h3,.ai-draft h3{font:800 16px Manrope;margin:0}.source-row{display:grid;grid-template-columns:34px 1fr auto;gap:10px;align-items:center;padding:13px 0;border-bottom:1px solid #edf0eb}.source-row>span{width:32px;height:32px;border-radius:9px;background:#f0f4e7;color:#5d7519;display:grid;place-items:center;font-weight:800}.source-row strong,.source-row small{display:block}.source-row small{color:var(--muted);margin-top:3px;font-size:10px}.source-row b{color:#86a217}.ai-context .primary{width:100%;margin-top:18px}.draft-head{display:flex;justify-content:space-between}.confidence{font-size:10px;background:#e9f1d6;color:#577016;border-radius:10px;padding:5px 9px;height:max-content}.ai-draft textarea{width:100%;min-height:250px;border:1px solid var(--line);background:#fafbf8;border-radius:11px;padding:15px;margin:18px 0 12px;font:13px/1.65 'DM Sans';resize:vertical}.ai-warning{display:flex;gap:10px;background:#fff4df;border:1px solid #f2dfb8;border-radius:10px;padding:11px;color:#785b2f}.ai-warning span{font-weight:800}.ai-warning p{margin:0;font-size:10px;line-height:1.5}.draft-actions{display:flex;justify-content:flex-end;gap:8px;margin-top:14px}.draft-actions button{border:1px solid var(--line);background:#fff;border-radius:9px;padding:9px 13px;font-weight:700}.draft-actions .primary{background:var(--green-dark);color:#fff;border:0}@media(max-width:900px){.ai-layout{grid-template-columns:1fr}}